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How to Use Salesforce Campaigns to Generate More Qualified Leads

Posted by Oliver Sholder on  February 24, 2023
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Category: Resources
Salesforce, as a Customer Relationship Management platform provides businesses with a variety of tools to manage their sales, marketing, customer service, and more. One of the key features of Salesforce is the Campaigns object, which allows organizations to track and measure the success of their marketing campaigns. In this blog post, we will explore the Salesforce Campaigns object in detail, including what it is, how it works, and how to use it to improve your
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The Advantage of Salesforce Dynamic Fields

Posted by Oliver Sholder on  February 24, 2023
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Category: Resources
Dynamic fields take this a step further by allowing users to create fields that are only visible and accessible based on certain criteria. In other words, dynamic fields can be customized to show up only when certain conditions are met, making them a powerful tool for streamlining data entry and improving data quality. There are a number of use cases for dynamic fields in Salesforce. Here are a few examples: Hide fields that aren’t relevant:
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Why should you upgrade from Salesforce Classic to Lightning?

Posted by Oliver Sholder on  March 17, 2022
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Category: Resources
Salesforce Lightning. It’s the word on the streets. We’ve all probably heard it at some point. Like the new iPhone or a new car we might not know the fine details behind it, but we probably know it’s an upgrade of some kind. And like most upgrades we’re probably thinking we can do without it. Your current car is still getting you from point A to point B and your phone is still taking calls.
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How to Build Sales Stage Best Practices in Salesforce Lightning

Posted by Oliver Sholder on  July 10, 2020
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Category: Resources
  Intro: It’s more important than ever to have clarity in your sales process with today’s hectic & constantly evolving business environment where key details can get lost in the shuffle. Many small and mid-size businesses that I’ve advised have sales process in Salesforce don’t have clear definitions for what qualifies a lead or opportunity to move to the next stage. I am writing this blog post to share fundamental best practices I’ve learned from
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Ask a Salesforce Consultant: How to Increase Salesforce Adoption

Posted by Oliver Sholder on  October 27, 2018
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Category: Resources
Tags: CRM Best Practices, CRM User Adoption, Salesforce Implementation, Salesforce Optimization, Salesforce Training, Salesforce User Adoption
It’s one thing for a manager and a consultant to sit together in a conference room planning out how Salesforce should be integrated. In reality, the users may not take to the system the way you anticipate. The delta between the plan and the reality can be significant when there isn’t a clear adoption strategy in place. Aligning with the user’s core needs has as much to do with planning, strategy, communication, and leadership as
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